Policies and Procedures for Charters,
and General Business Practices
Recreational and Technical Wreck Diving:
Northern Atlantic Dive Expeditions specializes in wreck diving, but is
available for charter to do any type of diving, such as lobster diving
or scalloping. Here you can find a general listing of policies and
procedures for the services we provide.
For additional details on the following sections, please also see "Frequently
Making a Reservation:
You must be certified by a recognized training agency in order to dive off
Gauntlet. You must hold the appropriate certifications to participate
in dives requiring use of specialized gasses, equipment or techniques (i.e.
trimix, rebreathers, decompression diving, etc). Certification does
not guarantee a spot on a charter. As we are safety conscious and wish
to promote high standards, we may require individuals to dive with us on a
shallow site prior to joining a deep dive.
You must hold your spot with
a credit card, although you may pay however you wish on the day of the
Capt. Heather Knowles
617-480-5261 for questions or to make a reservation. We accept MasterCard,
Visa or American Express. Returned checks are subject to a $20 fee per
GAUNTLET Charter Fees:
Charter prices will depend on the location of the wreck and the
nature of the dive. Local diving prices will vary depending on whether
it is a half or full day charter, the distance to the site and the type of
dive. We can customize any type of dive trip to your needs.
For detailed information on charters, pricing and availability, please
click here. This document forms the basis of how the
boat runs, but service can be tailored to suit your needs. For
additional information, contact
For Expeditions and Special Trips full payment is due at the time
of booking unless otherwise stated per the trip specific details.
All cancellations and refunds are subject to the Policies outlined in
this page and/or those specific to a given trip. Balances must be
paid in full or a reservation is not confirmed. If the partial
refund policy is invoked, all divers will be issued a refund check at
that time for the said portion of the balance.
For non-sport diving services,
rates and policies for commercial diving and vessel operations, contact us.
Cancellation and Refund Policy:
Cancellations are made the day of the dive at the dock, unless weather
forecasts allow us to cancel at an earlier time point. In
such a case, a weather determination will generally be made by 5:30 pm EST
the night prior. Notification will be made by phone, e-mail or may be
posted online; all divers will be notified of the cancellation.
If the conditions are poor but do not warrant a cancellation, wreck
destination may change. Be prepared to dive alternative locations, we
will try to give as much notice as possible about a changed destination.
Policies for cancellations and payment, updated October, 2006:
Once you sign up for a spot, you are responsible for FULL payment.
If you must cancel, you must pay for the spot. We will only
permit replacements to fill your spot in the event the boat is already
If you do not show up or arrive late and the boat leaves without
you, you are still responsible for your reservation.
If a local dive is cancelled because of weather or mechanical problems
with the boat prior to departure, no charges apply and if already paid,
the full charter fare will be refunded. Partial refunds may
be issued depending on how the trip was affected if the problem arose at
sea and was related to mechanical problems.
If you cancel your
reservation on an expedition or special trip no refund will be
issued unless an appropriate replacement can be found after the trip
reaches "full status." If the trip is cancelled because of weather, a
partial refund would be issued. A 10% flat fee based on the total
cost of the trip, or a predetermined amount that is specific to that
particular trip for administrative costs and expedition supplies such as
food, etc. will be deducted from any refund. This does not include
separate boat fees specific to the operator if other than NADE, if
applicable. If the trip is altered due to weather (i.e.
destination change), a price adjustment will be made, which shall be
determined at that time.
All decisions regarding
cancellations, changes or diving operations made by Captains and/or
Expedition Leaders are final and non-negotiable on any charter sponsored
by or brokered by Northern Atlantic Dive Expeditions.
Northern Atlantic Dive Expeditions is the exclusive broker for
expeditions and local diving advertised on this site.
These policies may be amended at
the discretion of Northern Atlantic Dive Expeditions, Inc.
Northern Atlantic Dive Expeditions, Inc. may sponsor expeditions
acting as a participating party or a third party to bring together
interested groups to reach an objective or conduct an expedition.
In such a case, all negotiations between parties will be mediated and
conducted through the Corporation. All parties will be required to
sign independent contracts where the terms and conditions of the
partnership are stipulated, in some cases with no-compete clauses and/or
confidentiality agreements. Once the partnership has been formed,
Policies and Procedures outlined in the following sections will be in
full force and effect.
Equipment Requirements and Recommendations:
Standard scuba diving equipment is required (such as BCDs,
regulators, etc). We generally do not offer rentals, but can help
arrange them through local dive stores.
Wetsuits are not permitted
between November 1 and April 1 (exceptions may be made on a case-by-case
You may not dive deeper than 130 feet using a single tank
For dives between 100-130' (this
does not include the Chester Poling), a pony bottle is required for single
tank configurations. These dives include but are not limited to: New
York Central 14 ii, Reliance, Saturday Night Ledge, etc. We may make
exceptions to this requirement if you are diving in a buddy team or contact
us to discuss your configuration.
If you are diving a rebreather, you must be carrying appropriate bailout
gas in sufficient quantities to allow you to safely abort your dive.
Diving air below 130 fsw is permitted but discouraged. Diving air
below 190 fsw is prohibited.
Policies for Training and Equipment Sales
All equipment sold through manufacturers for which we are
dealers, such as McNett, Global or A-Plus Marine are subject to the
refund/warranty policies of those corporations. Northern
Atlantic Dive Expeditions will do its best to represent these
policies and ensure customer satisfaction for all products.
All training courses are non-refundable after the course
begins and a 50% deposit is due upon enrollment. Balance is
due in full on the first day the course begins. If you cancel
your training prior to it commencing, you forfeit your deposit.
Enrollment in any course sponsored by Northern Atlantic Dive
Expeditions guarantees we will work with you until you have met the
requirements outlined in the course. It does not guarantee a
For questions regarding this policy, or any policy of Northern
Atlantic Dive Expeditions, Inc. please
contact us directly.
Waivers, Requirements and Disclaimer:
SCUBA diving can be hazardous. You are always under your own
care, custody and control when diving. All divers
will be required to fill out waivers before engaging in any
activities conducted through Northern Atlantic Dive Expeditions,
Inc. Divers who are not using appropriate equipment will
not be permitted to dive. You must be physically fit for
scuba diving, having had a routine physical exam each
year. You must have DAN insurance of master or preferred
Participation in any charter brokered by Northern Atlantic Dive
Expeditions is contingent upon agreement to any and all polices,
payment schedules and objectives as defined here and/or in any
document generated through the said Corporation.
The requirements for conducting technical dives outlined in these pages
are not to be substituted for actual training as they are
supplementary to the prerequisites, standards and procedures of the
training agencies approved as meeting the necessary requirements for
deep diving. These pages are for information and terms of
participation only and are the sole opinion of Northern Atlantic
Dive Expeditions, Inc.